FAQ

Q. What does the process involve?

We’ve put together this infographic so you understand how the process works.

Q. What is hydrographics?

Water Transfer Printing, or hydrographics, is a surface decorating process where elaborate graphics like wood grain, carbon fiber, camouflage, and designer prints are applied to a 3-D product’s surface.

The Water Transfer Printing process is used extensively to decorate items that range from entire all-terrain vehicles and car dashboards to small items like bike helmets or other automotive trim. Films can be applied to all types of substrates including plastic, fiberglass, wood, ceramics, and metal. For the most part, if the item can be submerged in water, it can be dipped using Water Transfer Printing technology.

The process utilizes a water-soluble film that contains complex patterns printed in ink. The film dissolves in the water and leaves the ink on the surface. In the typical process, the item is first coated with a primer or an adhesion promoter. After the primer is dry, a base-coat paint is applied which controls the hue of the pattern. Many hydrographic films are transparent which means you can achieve unique designs by customizing the base coat colors. For example, wood grain films often utilize a brown base coat and many camouflage patterns use a required base coat color to maintain the integrity of the pattern.

After the base coat is applied, the item is ready for decorating. The film is activated. The item is then dipped into the water and the ink wraps around it. Excess PVA residue is then washed off, the part is dried, and a clear top coat is applied.

Q. Where can I find your price list?

We ask that all customers who wish to get a price, contact us either by email or our get quote page.

Q. How durable is hydrographics?

Hydrographics is an ink based product, so it is very durable. We seal all of our products with an automotive grade clearcoat to ensure maximum protection.

Q. Are there any things I need to do before sending my parts?

We ask that you always send parts to us in good condition, cleaned and free of dirt and grease, this will speed up turn around times and will keep costs to a minimum. For example, if you are sending us a pair of alloy wheels, it is essential that they are cleaned, de-greased and without the tyre.

Q. How long does the process usually take?

We usually advise a turn around time of 2-3 business days. This is only an estimate and cannot be guaranteed.

Q. I want to enquire about bulk items

If you are interested in sending us bulk items/units. We ask that you contact us by email or telephone and we’ll be happy to assist you.

Q. Do you sell hydrographic equipment?

We sell a wide variety of equipment such as tanks, rinse tanks, automatic dipping arms, spray booths. You can contact us to find out more about our products.

Q. How do I send my parts?

You may send your parts in the post, courier, or your may visit us in-person. If sending by post or courier, please always use a tracked service so that you are covered if there is a problem. Our mailing address is Unit 9, Parsonage Garage, Kirkhall Lane, Leigh, WN7 5RP.

Q. I have a price enquiry

If you would like to discuss a price, we would always encourage you to use our “get quote” page. If you want to discuss your project in more detail, you may call us on 01942 461044, where someone will be happy to discuss your requirements.

Q. I want to arrange to come in and speak to somebody about a project

If you are wanting to come along and have a chat face-to-face with us, great! Please always email or call us first to ensure that someone is available to speak with you. If you don’t make a prior appointment, you may have an extended wait before someone can see you.

Q. Do you guarantee/warranty your work?

We do have a standard 6 month guarantee on our services. More information about our guarantee and warranties are available to view here. We are not able to guarantee against wear and tear and issues arising as a result of lack of care or stone chips.